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OPERATIONS & SALES ASSOCIATE

Turizmus / Hotel / Vendéglátás > Kiutaztatási referens

UK tour operator seeking home-based (in Hungary or in the UK) experienced travel product, sales and operation associate, fluent in English & Hungarian
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UK tour operator seeking home-based (in Hungary or in the UK):

OPERATIONS & SALES ASSOCIATE

ROLE & DUTIES:
● Support the entire business with product development, travel sales and operations experience
● Assist in outbound and inbound operations by overseeing all business and administration aspects, such as tour operations, travel trade support and bookings & reservations
● Drive and enhance business growth, revenues and profitability, utilising:
o product knowledge
o sales expertise
o a wealth of channels and technology
● Manage reservations, airfares & ticketing (IATA) as a GDS expert, including:
o queues, refunds, rebooking, changes, contingency management (e.g. cancelled / missed flights)
o ADM investigation, disputes and relevant correspondence with airlines via BSPLink OR by e-mail
and BSP handling
● Continually enhance personal knowledge in relation to global destinations, Worldwide tourism and travel products / services
● Support the implementation and management of marketing campaigns and initiatives to increase company awareness on online and offline basis, demonstrating skills across social media and email marketing

BACKGROUND & EXPERTISE:
● Extensively experienced in travel and tourism
● Experienced in travel operations
● Creative and strategic thinker
● Complex problem-solver
● Excellent in communication of all sorts
● Experienced and knowledgeable in travel product development
● Influential and experienced negotiator
● Track record of driving business growth
● Track record of client and partnership engagement

QUALIFICATIONS & SKILLS REQUIRED:

Qualifications:
• Degree or diploma in Travel & Tourism OR Management (sales and/or marketing) OR Hospitality
• GDS (Amadeus and/or Worldspan) experience and the ability to use the GDS extensively without help and supervision is required
• IATA Air Fares & Ticketing Standard and Pricing Exams, including BSP (advantage, not essential)

Skills:
IT Skills: Microsoft Office Suite, GDS: Amadeus and/or Worldspan

Language Skills:
• Required: proficiency-level / fluency in written and spoken English
• Advantage: fluency in Hungarian (not essential)

HOURS:
M-F: 09:00 – 17:00, which may be extended later, some rota based longer and/or Saturday shifts will be required

PLACE OF WORK:
Home-based position (training and office equipment will be provided). Travel to our premises in the UK will be required occasionally.

SALARY:
Based on experience, negotiable.
Contract based (non-employment), permanent position.


Contact: Send your CV (in English) to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
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